viLyz

The Digital Assets House

Shipping Policy

Last updated May 30,2025

This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://vilyz.com/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING DELIVERY OPTIONS?
Free Shipping: We offer free digital Delivery shipping on all orders.

DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free digital Delivery shipping is valid on international orders.

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

https://vilyz.com/ is committed to excellence, and the full satisfaction of our customers.

https://vilyz.com/ proudly offers shipping services. Be assured we are doing everything in our power to get your order to you as soon as possible. Please consider any holidays that might impact delivery times.https://vilyz.com/ also offers same day dispatch.

  1. SHIPPING

All orders for our products are processed and shipped out in 4-10 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

  1. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

  1. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are subject to a restocking fee to be determined by us.

  1. LOST/STOLEN PACKAGES

https://vilyz.com/ is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities .

  1. RETURN REQUEST DAYS

https://vilyz.com/ allows you to return its item (s) within a period of viLyz days. Kindly be advised that the item (s) should be returned unopened and unused.

  1. OUT OF STOCK ITEM PROCESS

In case of out-of-stock, https://vilyz.com/ Send available items first and send remaining items when items arrive back in stock

  1. IMPORT DUTY AND TAXES

When working with https://vilyz.com/, you have the following options when it comes to taxes as well and import taxes: pre-paid and included in price of order

  1. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping-Policy.

QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://vilyz.com/return-policy/.

    Contact Us
    For any questions or concerns regarding your eBook delivery, please reach out to us at:
    📧 Email: official@vilyz.com
    🌐 Website: www.vilyz.com